Push Notification Issues.
I’m not receiving any notifications.
Push notifications need to be turned on in the Ivory settings. Tap on your avatar icon in the top left corner, go to settings, and then notifications. Under each account, you may turn on the notifications you want to receive. If some of the notification switches are on and you still aren’t receiving them, you can try turning them all off, waiting 10 seconds, and then turning them on again.
Also check the Notifications section in the OS system settings and make sure you have enabled push notifications for Ivory.
I’m receiving duplicate notifications, encrypted notifications, or push notifications stopped working.
Receiving duplicate or encrypted notifications is currently a Mastodon issue and happens more frequently on busy servers (like mastodon.social). You can fix this by trying the following things:
- Go to the notifications section in Ivory’s settings and turning off all the notification switches in the account you are having issues with. Wait about 20-30 seconds and then turn them back on again.
- Go to Ivory’s notification settings in iOS Settings -> Notifications, turn Ivory’s notifications off, wait 20-30 seconds, and then turn it back on.
- Restart your Device.
- If this is an issue on Mac and you’ve run the TestFlight version of Ivory at some point, go to your Applications folder and make sure you don’t have the App Store and TestFlight version installed at the same time (one is usually in a subfolder).
