iCloud Sync Issues
Troubleshooting iCloud.
- Make sure you are signed into iCloud with the same account on all devices. On iOS, this is the very top menu item in the system settings.
- Make sure iCloud Drive is turned on. Go to the very top menu item in the iOS Settings (with your Apple ID) and then go to the iCloud tab. Make sure the iCloud Drive option is enabled.
- Make sure Ivory is enabled in iCloud. Go to the very top menu item in the iOS Settings (with your Apple ID) and then go to the iCloud tab. Scroll down, find Ivory, and make sure it is enabled.
If you have checked these settings on all your devices and it still isn’t working, Apple is most likely having iCloud issues. You can view iCloud status from the settings of Ivory under the section “Sync Status”.