Get Help!

Have a problem with one of our Robots? Don’t worry, we are here to help! If you can’t find an answer in our FAQs, you can contact support at the bottom of each page.

Getting Help

Select the app you need help with below. Please read through the FAQs carefully as your question may already have been answered. If we haven't provided an answer, you may contact us using the form below each FAQ section.

Basic Troubleshooting

  1. Restart your Device.
    A lot of issues are easily resolved by simply restarting your iPhone or iPod Touch. If you are having problems, try this first.
  2. Redownload and Reinstall the Application.
    If restarting doesn’t help, you may want to try re-downloading the application and installing it again. If you want to remove the application from your device first, just be aware that removing an application will delete application data for good.