Pastebot v1.2 and the Case of the Missing Eyes
Ever since the iPad came out our number one support question has been, “Can I sync more than one device with my Mac at the same time?” The answer as of Pastebot v1.2 is, “Yes you can.”
Ever since the iPad came out our number one support question has been, “Can I sync more than one device with my Mac at the same time?” The answer as of Pastebot v1.2 is, “Yes you can.”
Well, sort of. You know that app we’ve been working on for the last 2.5 months? Yes, it was a Twitter client. You’re probably thinking, “Another Twitter client?” Yes, but not any old Twitter client. A damn good one. We truly felt we could make a client that was just as good if not better than the other ones. At least that was the plan. However, there was big news this past week that has put a slight hold on development.
The iPad is finally among us and we’ve been getting many inquiries about whether our current apps are being optimized for the iPad or not as well as if there’s any new ‘bots in the works. Being a very small company has its pros, but one of the cons is not being able to do everything we want to at the same time. There are many things planned at Tapbots, but we must stay focused at one task at a time. So here are a few answers to questions that have been sent to us:
Pastebot v1.1 is now available in the App Store. Here’s a quick overview on what’s new:
I wanted to mention that there have been some reshuffling of some of the button icons and menus. We hate making changes like this, but felt it was necessary for the growth of the app.
You also need to update your version of Pastebot Sync. FYI, the new version of Pastebot Sync doesn’t work with Pastebot 1.0x and vice versa. You can grab the new version of the sync app here.
We are now hard at work on app #4 and extremely excited about it. Let us know what you think and don’t forget to leave a review in the app store!
If you are reading this, then you’ve stumbled upon our modest redesign. And if you’ve seen our previous Pastebot page, this might look a little familiar. Truth is, we had planned on launching our website redesign along with Pastebot, but there just wasn’t enough time in the end.
The new site is a little rough around the edges, but like our software, it will improve over time. Our goal this time around was to keep things simple. Easier for us to maintain, and easier for our customers to find what they need. We hope we’ve succeeded.
We’ve had numerous complaints about how confusing getting support through getsatisfaction.com was. Well we are ditching it and trying a new support approach. Our support section is modeled closely after the support section within our apps (at least after the updates). The most common questions we get are clearly listed with answers and then the option to get more help or send us a suggestion is at the bottom. These forms send emails directly to us, only organized and filtered so we can manage them better. We’ll see how this works out over the next few months. We’ll continue to answer support questions on getsatisfaction.com, but we won’t send our customers there anymore.
If you scroll to the bottom of our website, you’ll notice an input box to subscribe to our mailing list. All this does is add your email address to a secure database so we can send you an email when we have big news to share. You won’t receive weekly or monthly emails. In fact, you may only receive 1-2 emails a year. Add your email address to be notified when we have big news to share. We will NEVER share or sell your email address with anyone.
If you do want more frequent updates (like when we post on our blog), you can subscribe to this site’s RSS feed, follow us on Twitter, or become a fan of Tapbots on Facebook.
That’s about all the info we have for you. And let us know what you think (the good and the bad) about the new site in the comments!