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Archive for the ‘Business’ Category

Tapbots and the State of Our Apps in iOS7

When the iPhone 5 was released a little over a year ago, our apps began to look a little…short. Most of our apps are designed specifically for the original iPhone size. Apps like Weightbot, Convertbot, and Calcbot needed to be completely re-thought and redesigned for the new aspect ratio. Pastebot is full of custom UI so while it would be easier to convert to the 4″ screen size than our other apps, it still needed lots of work. We made the smart business decision to keep our focus on Tweetbot for Mac. We haven’t abandoned our older apps, but we have to make tough decisions that keep our business running. We already have many great ideas for the updates to our older apps and are just waiting for the right time to implement.

Seven months ago, we started working on a big update for Calcbot. We were hoping to release it sometime in the summer. Two months in, Apple announced iOS7 at WWDC. We knew this was a huge change. It would make every single one of our apps look dated so we had to make sure our flagship app was ready for it. All of the design work that went into the Calcbot update was rendered obsolete in one keynote and so we focused our energy on updating Tweetbot for iPhone. Playing with the beta of iOS7 over the next few weeks brought us to the realization that this would not just be a “re-skin”. We really had to just start over with the new foundation and concepts of iOS7.

We were aiming for the iOS7 launch date, but unfortunately we didn’t make it. We’ve been working night and day for the last 4 months to re-design and develop an app that took over a year to build. The good news is that we are extremely happy with the results and can’t wait to share it with everyone.

Now that you know what we have been up to over the past months, here’s where we are today. We’ve just submitted Tweetbot for iPhone to the app store and are waiting for approval. We do not have a launch date yet because there are many other things that need to be in place and ready before we launch, but it will be soon. That is all that we can say at this point. We truly appreciate your patience and support on this and know that it will be worth the wait!

DON’T PANIC

There’s been a lot of fear, uncertainty and doubt generated by Twitter’s latest announcement. I wanted to let everyone know that the world isn’t ending, Tweetbot for Mac is coming out soon, Tweetbot for iOS isn’t going anywhere. So sit down, grab a towel and let’s go over some of these API changes.

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Say Hello to Tweetbot…

Well, sort of. You know that app we’ve been working on for the last 2.5 months? Yes, it was a Twitter client. You’re probably thinking, “Another Twitter client?” Yes, but not any old Twitter client. A damn good one. We truly felt we could make a client that was just as good if not better than the other ones. At least that was the plan. However, there was big news this past week that has put a slight hold on development.

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Where are the iPad ‘bots?

The iPad is finally among us and we’ve been getting many inquiries about whether our current apps are being optimized for the iPad or not as well as if there’s any new ‘bots in the works. Being a very small company has its pros, but one of the cons is not being able to do everything we want to at the same time. There are many things planned at Tapbots, but we must stay focused at one task at a time. So here are a few answers to questions that have been sent to us:

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Our Shiny New Website

If you are reading this, then you’ve stumbled upon our modest redesign. And if you’ve seen our previous Pastebot page, this might look a little familiar. Truth is, we had planned on launching our website redesign along with Pastebot, but there just wasn’t enough time in the end.

The new site is a little rough around the edges, but like our software, it will improve over time. Our goal this time around was to keep things simple. Easier for us to maintain, and easier for our customers to find what they need. We hope we’ve succeeded.

Bye Bye Getsatisfaction.com

We’ve had numerous complaints about how confusing getting support through getsatisfaction.com was. Well we are ditching it and trying a new support approach. Our support section is modeled closely after the support section within our apps (at least after the updates). The most common questions we get are clearly listed with answers and then the option to get more help or send us a suggestion is at the bottom. These forms send emails directly to us, only organized and filtered so we can manage them better. We’ll see how this works out over the next few months. We’ll continue to answer support questions on getsatisfaction.com, but we won’t send our customers there anymore.

Our Mailing List

If you scroll to the bottom of our website, you’ll notice an input box to subscribe to our mailing list. All this does is add your email address to a secure database so we can send you an email when we have big news to share. You won’t receive weekly or monthly emails. In fact, you may only receive 1-2 emails a year. Add your email address to be notified when we have big news to share. We will NEVER share or sell your email address with anyone.

If you do want more frequent updates (like when we post on our blog), you can subscribe to this site’s RSS feed, follow us on Twitter, or become a fan of Tapbots on Facebook.

That’s about all the info we have for you. And let us know what you think (the good and the bad) about the new site in the comments!