If you are reading this, then you’ve stumbled upon our modest redesign. And if you’ve seen our previous Pastebot page, this might look a little familiar. Truth is, we had planned on launching our website redesign along with Pastebot, but there just wasn’t enough time in the end.
The new site is a little rough around the edges, but like our software, it will improve over time. Our goal this time around was to keep things simple. Easier for us to maintain, and easier for our customers to find what they need. We hope we’ve succeeded.
Bye Bye Getsatisfaction.com
We’ve had numerous complaints about how confusing getting support through getsatisfaction.com was. Well we are ditching it and trying a new support approach. Our support section is modeled closely after the support section within our apps (at least after the updates). The most common questions we get are clearly listed with answers and then the option to get more help or send us a suggestion is at the bottom. These forms send emails directly to us, only organized and filtered so we can manage them better. We’ll see how this works out over the next few months. We’ll continue to answer support questions on getsatisfaction.com, but we won’t send our customers there anymore.
Our Mailing List
If you scroll to the bottom of our website, you’ll notice an input box to subscribe to our mailing list. All this does is add your email address to a secure database so we can send you an email when we have big news to share. You won’t receive weekly or monthly emails. In fact, you may only receive 1-2 emails a year. Add your email address to be notified when we have big news to share. We will NEVER share or sell your email address with anyone.
If you do want more frequent updates (like when we post on our blog), you can subscribe to this site’s RSS feed, follow us on Twitter, or become a fan of Tapbots on Facebook.
That’s about all the info we have for you. And let us know what you think (the good and the bad) about the new site in the comments!
Ahhh, Weightbot. The one that started it all for us. We’ve learned so much since building this app and wouldn’t dare leave it behind. In a few days (fingers crossed), version 1.5 should be available for all to download, and here’s what’s new.
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For some it’s been a long wait, but we haven’t forgotten about Convertbot. Here’s what’s coming soon:
- 60 new units and currencies (including all the old European currencies obsoleted by the Euro). Convertbot now has about 520 units.
- New and improved way to select units. Hold the unit button for a split second, rotate the wheel, and then release to select a unit. The 3-step selection process can now be done in 1.
- The unit selection animation is now faster so there’s less wait time between selecting units.
- Updated Settings UI
- Search added to enable/disable units section.
- New support section in settings for easy access to help topics, contacting support, and providing feedback/suggestions.
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Hello Everyone. We’ve just pushed out an update to Pastebot Sync that addresses some of the popular requests we’ve received since launch. This update makes moving images back and forth even easier than before! Here are the changes:
New Features
- Ability to paste images directly to the Finder and iPhoto.
- Ability to copy groups of images both ways.
- File names of images copied from the Finder, iPhoto, and Safari are saved and also automatically become titles in Pastebot for better search results.
- Titles added to images in Pastebot become the file name when pasted to the Finder
Bug Fixes:
- Fixed issue with no menubar in 10.5.
- Fixed issue with images appearing in Pastebot as “Unknown Data” in 10.5.
There are 3 ways to get this update.
- Wait for the auto-update to pop up.
- Select “Check for Updates” from the Pastebot Sync menu icon. (10.5 users can’t do this because of the bug which has been fixed)
- Download directly from our website (If you redownload, be sure to turn the Sync app OFF and back ON after the install to restart the service)
Let us know if you have any questions or issues!
First of all, thanks to everyone who has purchased Pastebot and has said wonderful things about it. We are in complete shock by the reception and are excited to make Pastebot even better. Pastebot is such an open-ended app and there are many ways to use it. We are really curious to know how people have made Pastebot a part of their workflow. I’m sure other users would like some tips as well. So let us know how you are using Pastebot in the comments!
